Cool New England Logo

The Carrier Dealers of Massachusetts, Rhode Island, New Hampshire & Maine.

Privacy Policy

We're committed to your privacy protection.

Who are we?

This website is operated on behalf of the Carrier Dealers of New England by Distributor Corporation of New England (DCNE).
We are located at:
767 Eastern Ave. in Malden, MA.
Phone: 800-347-8804

How we collect and use your identifying information

If you provide DCNE with any information, we will use this information to follow up with your online request.

We will NOT share your identifying information with third parties under most circumstances. See below for exceptions.

We only use information submitted through our website or collected through email or hard copy surveys to analyze the characteristics of our customers, and to improve services.

How we share information

We do not collect identifying information on our website visitors. While we do record visits to our website and visitor histories, as well as retain geographic information regarding our visitors, for purposes of our compilations these visitors are anonymous. We share visitor data with Carrier's New England dealers, but no identifying information is collected or distributed.

We also may disclose information


Cookies, also known as web cookies, browser cookies, and HTTP cookies are text files stored on your computer when you visit certain sites. A cookie can be used for authentication, storing site preferences, shopping cart contents, the identifier for a server-based session, or anything else that can be accomplished through storing text data. DCNE may use cookies on our website to:

( Please be aware that some cookies may be placed by third party service providers who help perform some specific tracking/marketing functions.)


Providing security for the personally identifying information you submit via our website is a priority and we do our best to protect against unauthorized access to your information. Please be aware that no transmission of information via the Internet can be 100% secure. You should always use caution when submitting any information to any website.

Changes to this privacy statement

Please note that DCNE may change this Privacy Statement from time to time. Therefore, please periodically review this page to ensure you are in agreement with our policy.

Talk to your New England Carrier dealer.

Our team of expert Carrier dealers are hand-selected for their expert understanding of home comfort technology. They’re the most experienced and skilled HVAC contractors you will find. Click here to find one near you.